HOTEL YOLA S.L. is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices (hereinafter, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to the website: https://hotelyola.com (the subdomains of this website will have their own accessibility statements).

Compliance situation

This website is partially compliant with Royal Decree 1112/2018, of 7 September, due to the lack of conformity of the aspects indicated below.

Content not accessible

The following content is not accessible by:

1. Lack of compliance with Royal Decree 1112/2018, of 7 September:
   There may be occasional editing failures on any web page, both in HTML content and in final documents, published after September 20, 2018 (date of entry into force of the Royal Decree). Specifically, there may be errors in documents that contain graphics, complex tables or those signed electronically before their accessibility review.
2. Disproportionate load:
   It does not apply.
3. The content does not fall within the scope of the applicable legislation:
   There are PDF files or other formats published before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This declaration was prepared on 3 July 2025.

The method used to prepare the declaration has been a self-assessment carried out by the company itself with the support of automatic validation tools such as AChecker Web Accessibility Checker.

Last revision of the declaration: 3 July 2025.

Observations and contact details

You can make communications on accessibility requirements (article 10.2.a of Royal Decree 1112/2018, of 7 September), such as:

• Inform about any possible non-compliance by this website.
• Transmit other difficulties in accessing content.
• Formulate any other query or suggestion for improvement regarding the accessibility of the website.
  
  

Through the following channels:

• Email: info:hotelyola.com
• Phone: +34 977 65 03 87

The communications will be received and processed by the department responsible for the contents of this website.

Requests for accessible information and complaints

You can also request information in accessible format that does not meet the accessibility requirements (either because it is excluded, or because it is exempted due to disproportionate burden), or make a complaint for non-compliance with accessibility requirements.

Application procedure

Through this procedure you can initiate a claim to:

• Know and oppose the reasons for the rejection of a request for accessible information or complaint.
• To call for appropriate measures if they do not agree with the decision taken.
• Explain the reasons why it is considered that the answer does not meet the requirements required.

Use the contact details above. The claim will be addressed to the Unit responsible for accessibility or to a hierarchical superior of it.

Optional content

The website:

• It has been designed to adapt to current standards and regulations regarding accessibility, complying with the priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines specification (WCAG 2.1).
• It is optimized for the latest current versions of Chrome, Edge, Firefox, Safari and Opera.
• It is designed for proper display in any resolution and desktop, tablet or mobile device (responsive design).
• It has been developed using HTML5 as markup language and CSS3 for its design.

In addition, continuous auditing and review of contents is carried out to facilitate their interpretation and improve navigation through the web portal.