{"id":1660,"date":"2018-12-10T10:51:10","date_gmt":"2018-12-10T10:51:10","guid":{"rendered":"https:\/\/hotelyola.com\/?page_id=1660"},"modified":"2026-02-02T09:00:07","modified_gmt":"2026-02-02T09:00:07","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/hotelyola.com\/en\/the-hotel\/services\/frequent-questions\/","title":{"rendered":"Frequent Questions"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"cropped-Badge-Hotel-Restaurant-Yola\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Freq\u00fcent Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow and when do I pay for my stay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

When making your reservation, you will need to provide your credit card number as a guarantee. The reservation will be confirmed immediately. The hotel will not charge your credit card in advance. Payment will be made upon arrival at the hotel. If for any reason you are unable to attend, please notify us 48 hours in advance; otherwise, you will be charged a penalty equal to the cost of the first night’s stay, which will be charged to the credit card you provided as a guarantee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring my pet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are very sorry that we cannot accept your pet, although we are great animal lovers and have no doubt that it is well-behaved, but we cannot foresee the tastes of all our guests and we could have some conflict that we prefer to avoid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get to the hotel?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you come by car through the N-340 take the Altafulla Departure. If you come from Tarragona, you are in the right direction, if you come from Barcelona, you will find a roundabout where you will have to change the direction until you find the entrance of the town.<\/p>

By AP-7 motorway exit Torredembarra-Altafulla and you will have to join the national one. By commuter train line. You have a descent in the same town in the maritime neighborhood and you are about 500 m without any unevenness to the hotel. By high-speed AVE train. The station is called ” CAMP TARRAGONA “. There is public transport to Tarragona, where you will have to take a commuter train or a new bus that will take you from the bus station in Altafulla. The stop is in the village and you will have to go to the maritime-beach neighborhood to find us.<\/p>

By plane. If you arrive at Barcelona International Airport, which is about 99 km from Altafulla, you have commuter trains that will take you to the central stations of the city of Barcelona and there you can take a train to Tarragona and you will have to descend at the Altafulla stop. Or there are buses that will take you directly to Tarragona city. From Reus Airport about 20km and being the closest. It is where charter or low-cost companies operate, the most practical and economical is to take a taxi on the same departure or take public transport to Tarragona. In all cases get to Altafulla from Tarragona, we are located 8 km away, and you can get by Bus, train or Taxi. If you want a private transfer, ask for it when making your reservation and we will pick you up.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have lunch or dinner if I book half board?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course, if you’ve booked half-board, it includes breakfast and one meal service, either lunch or dinner\u2014it’s up to you. There’s no need to let reception know. If you’re unable to have lunch one day, please ask about the options we offer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I stay at the hotel after check-out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course! If you’ve booked half-board, it includes breakfast and one meal service, either lunch or dinner\u2014it’s up to you. There’s no need to let reception know. If you’re unable to eat lunch one day, please ask about the options we offer. If you’d like to enjoy your room a little longer, inquire about the availability of a late check-out until 4:00 PM for a small supplement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat services do I have for babies?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All our rooms have enough space to accommodate a crib. You can bring your own or inquire about availability at the hotel. We offer a travel crib free of charge for guests staying from the fourth night onwards. We can store any food you’ve brought for your baby in the refrigerator. Alternatively, you can ask us to prepare some baby food, as our healthy Mediterranean cuisine is equipped to do so. If you need any other utensils or items for your baby, please let us know and we’ll do our best to accommodate you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a porter service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We don’t offer this service, but just ask at reception and we’ll be happy to help.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there medical assistance near the hotel?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the town of Torredembarra, just 4 km away, there is a primary care center that is open 24 hours a day, and we can also help you locate any medical specialist you may need during your stay. Alternatively, the hospitals in Tarragona are only 10 km away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Freq\u00fcent Questions How and when do I pay for my stay? When making your reservation, you will need to provide your credit card number as a guarantee. The reservation will be confirmed immediately. The hotel will not charge your credit card in advance. Payment will be made upon arrival at the hotel. If for any […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1648,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1660","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/pages\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":9,"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/pages\/1660\/revisions"}],"predecessor-version":[{"id":8296,"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/pages\/1660\/revisions\/8296"}],"up":[{"embeddable":true,"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/pages\/1648"}],"wp:attachment":[{"href":"https:\/\/hotelyola.com\/en\/wp-json\/wp\/v2\/media?parent=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}